Date of Last Modification: July 25, 2022
These terms & conditions apply to the update and support services provided by Sorsawo Digital to you as a user of software provided by Sorsawo Digital for which you have paid the applicable fees.
Ownership. WP School Calendar and all add-ons are property of Sorsawo Digital. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
Support services. We provide support for your active subscriptions in the best way we can. We mainly do this via e-mail and might occasionally use different channels. You can reach us at firstname.lastname@example.org. Availability and manner of contacting will be published on the WP School Calendar website and other channels.
Installation services. When you purchase our software, you can install this in different ways. You can choose between automatic and manual installation. You are entirely free to choose which installation flow you would like to follow. Although we do our best to prevent any bugs we cannot take responsibility for any complications that occur when you install our software, such as security complications and downtime of your website. Before installation make sure that your website is compatible with our software.
Update services. We will from time to time release updates to the software. Those updates aim to improve functionality or address bugs or limitations. The released updates are available to you if you have an active subscription. We always want to improve the user experience. We therefore encourage you to address any issues you come across. Your feedback is important to us for future updates. Sorsawo Digital is the owner of any and all updates and will make these available under the GPL license as with all our software.
Updates can be installed in two manners; manual and automated. If you choose to manually update, we will send you a notification whenever a new update is available, which you can then install. When you choose automated updates you will need to consent to automated updates, after which new updates will be automatically installed. Beware that you are responsible for the compatibility of your website with the new updates, regardless of the manner of installation.
Consideration. Support and updates are only available for any software for which you have paid the applicable fees. After we receive your initial subscription fee, the software will be immediately available to you. For subsequent terms fees are due in advance and must be paid in the manner(s) made available by Sorsawo Digital. In most cases, refunds are available up to 14 days after payment, see our refund policy for details.
We may once every payment period adjust the fees for the next payment period. We will announce all price changes in advance on our website or via email. If we increase the price within three months after you bought or product, you may terminate the agreement.
We may cancel or limit our service to you in case:
- the website(s) in question contain(s) explicit or offensive content;
- you or your staff does not behave in a civil manner towards our personnel;
- you repeatedly make demands that are unreasonable or clearly outside the scope of the contract.
If this is the case, you will receive a written statement with the reason why we limited or suspended our services to you.
Confidentiality. We will keep strictly confidential all non-public information from you that we may collect in connection with your use of the software. This does not apply to any suggestions for updates you have made.
Limitation of liability. Except in case of intentional misconduct or gross negligence, we accepts no liability for any damages caused in connection with the services under this agreement. This includes but is not limited to damages in the form of data loss, failure to operate, lost revenue or missed profits.
Term. The agreement is active from the day we receive your initial fee payment and will last for the chosen subscription term. The agreement is renewed for the same term when we receive further payments. Both you and we can cancel the subscription at any time by the end of the billing period.